SABON Customer Service is available via Phone, Chat, and Email, Monday through Friday between 9 AM to 5 PM EST. Please note that hours may vary during the holiday season.

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How to contact SABON customer service?

Yes! We welcome you to one of our SABON boutiques to experience the full SABON treatment. Find your neighborhood SABON boutique using our Store Locator here.

Yes! We welcome you to one of our SABON boutiques to experience the full SABON treatment.Find your neighborhood SABON boutique using our <a href="https://us.sabon.com/pages/store-locator">Store Locator here</a>.

Does SABON have any brick-and-mortar stores?

SABON products are available exclusively in our SABON boutiques, online at us.sabon.com, or via our Partner Retailers. Our Partner Retailers include:. - Amazon.com. - ULTA (Select Locations) and ULTA.com. - Macys.com

SABON products are available exclusively in our SABON boutiques, online at us.sabon.com, or via our Partner Retailers.Our Partner Retailers include:- <a href="//Amazon.com">Amazon.com</a>- ULTA (Select Locations) and <a href="//ULTA.com">ULTA.com</a>- <a href="//Macys.com">Macys.com</a>

Where can I purchase SABON products?

Questions, concerns, beauty tips? We are here to help!

If we are not available via chat, or you would rather contact us via email, feel free to reach out using this form and we will get back to you as soon as we can!

Want to speak with someone over the phone? Our agents are here for you! 
Please note that we sometimes experience a high call volume. To make sure you don't wait, we recommend you reaching out via chat! You can always leave a voicemail and we will get back to you as soon as we can

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SABON United States

Find the answers to any question related to SABON and the brand. Browse through our most frequently asked questions or contact us and we will assist you!

About Us

I live outside of the United States, may I place an order?

How to I track my order?

How to start a return?

What do I do if I receive a damaged product?

Does SABON offer gift-wrapping services for online purchases?

Do I have to return the free gift with purchase if I return my order fully or partially?

Can I return a product I purchased online to one of the stores?

Shipping & Returns

Which payments do you accept online?

Can I pay in installments?

Do you accept Apple Pay / Google Pay?

Can I edit my order after I placed it?

Are samples of SABON products available?

Orders & Payments

Is the Shower Oil a body cleanser?

How do you use the Shower Oil?

Is the Dead Sea Body Scrub a sugar scrub?

How to you open the Body Scrub jar?

How do you use the Body Scrub?

How do you use the Scalp Scrub?

How do you use the 3 in 1 Mask & Scrub?

How do you use the Body Lotion?

How do you use the 2 in 1 Face Polisher?

How do you use the Rose Water in Oil?

How do you use the Rose Serum in Oil?

How do you use the Rose Soft Cream?

How do you use the Rose Water Gelée?

How do you use the Rose Steam?

What is the best way to store Sabon products?

Does Sabon use animal products / animal testing during product formulation?

Is the Gentleman Patchouli Citrus scent only for men?

Products & Ingredients

How much do I save when I subscribe for recurring orders?

When can I cancel my subscription?

Can I skip a cycle?

Will I get free shipping with my subscription?

Subscriptions

Is it free to become a SABON Reward Member?

What benefits and perks do I get as a SABON Rewards Member?

Can I use my points at a SABON Boutique?

Royal Passport Rewards & Loyalty